housing21.org.uk

3.5
3.5 Based on 201 reviews

...

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Prospect Place in Gillingham Kent is a bad place to live

I am not happy were I live it is not a place to live. There is to many problems here.I was put in Prospect Place by the social services not given my oppotunity to say were I live. They looked at 3 properties on homechoice and turned them down without me seeing them.I was told I will have to stay here until I am in my box.The staff in the office do not care and when you tell them to keep it confidencail they talk to that person and it come back at me.I wish things can get better but it has been going on to long, nothing will change.I am not happy in this place I live as it is not good.You have a lot of problems here, such as knock down ginger, people trying you door handle to get in, anti social behavior, eggs or gluing your lock.You have to keep your door locked to feel safe and be like a prisoner in your own home.Housing 21 do nothing about it. There is no using complaining about it as nothing changes.The service charge is discusting . The price we pay £114 per month and it is going up again in 2024.With the cost of living I have to try and budget my money. With this charge I have less money to by food.I would not recommend anybody to live in this place is not a friendly place to live, The repairs are not done quick enough and you have to wait 2-4 weeks as have been told they need to have 20 repairs before reporting.There has been a lot of vandalism here with security doors getting damaged and it took over 4-5 weeks to get dealt with.I feel isolated, trapped and not a human being because of all the trouble here.I have more health problems than when I moved here with.There is not much to do here except being indoors.Your face has to fit.Housing 21 is for over 55yrs old, you don't get a choice to were you live when social services are involved.They put you in this place and don't care what you want.Where is my human rights to choose to we're I live.I can cope outside in a proper world, I do all my bills and cope with money I just need a little help with my disability. The social workers mess up your life and just put you we're they want when you are 55yrs old.The only good thing at housing 21 is the care plan.

1
Date of experience: Jan 15, 2024

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