Richard Onslows court, Shrewsbury Shropshire More support and transparency when leaving. My 70 yr old parents who have had serious health issues this last yr. (Heart attack, previous stoke and brain damage and father had half a lung removed). They are now moving in with me and have mostly moved put just finally cleaning bits to do. They have been there 5 yr and their notice told them they had to rip up the carpets and since the landlord/housing manager has told the to paint etc. There is really nothing that isn't fair wear and tear there may be some excessive wear and tear due to parents being unable to complete those regular deep cleans that most of us do 63-6monthly. I have commu scared with them and they just keep being vague and quoting the notice and an exert from the tenancy (decorative condition, furniture removed, fair wear and tear). Which having googled asked tenancy forum etc this appears to be something they can't ask for my parents to do. I think they are rude, vague on purpose to try and make them panic and do more it has been hard on them moving as it is and they are as active as they can be. I just think this is poor management and customer service. Really rubbish.
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