housing21.org.uk

3.5
3.5 Based on 201 reviews

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Davis Rogers
Hi my name is Norma.

Hi my name is Norma.I came to live in Fountain Court GATESHEAD on 22nd May 2024.I am 87 years old and unable to walk.Before I came to Fountain Court I lived in my own home with carers from a private care company visiting me 4 times a day.Because of my mobility needs I could only live in my bedroom upstairs. I could not even see out of my bedroom widows.I felt totally isolated lonely vulnerable and at the mercy of care workers who literaterally just popped in did what was needed and left.(not their fault . Time was of the essence). Fountain Court has made me smile again. I have my own Independent flat with the girls (carers) coming In 4 times a day. I can see out of the very large low windows they overlook very well tended gardens often visited by squirrels and lots of beautiful birds.I no longer feel lonely or vulnerable I feel cared for and valued.There is a restraunt Down stairs that I visit in my wheel chair with my daughter .I no longer feel like I put onto my daughters as they know I a so well looked after. My washing and ironing are done every week.my bedding is changed frequently taking so much pressure of my girls.All of the staff of Fountain court are very well trained caring individuals. I wish I had bit the bullet sooner Fountain court has given me a new lease of lifeThank you

5
Date of experience: Oct 02, 2024

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