I was happy here until our rent was increased by £200 a month in May 2023! No explanation or figures produced to justify this huge increase apart from the ‘service charges’. I have asked friends who live in other sheltered places & their rents have not increased as much as ours. As some of us living here are not on benefits we have no help with this huge increase.This has left us feeling very uncomfortable living here and feel we have been used to make housing 21 very rich despite their image of being a helpful association.Take advantage of checking out housing 21 website which is very revealing.
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