I am not a new resident I am the person who sold the flat to the new occupant the flat belonged to my mother and I can say that Housing 21 made a stressful time a lot worse if not for Sarah at Bluebell Gardens being helpful I do not know where we would be. Your head office were no help at all. Also I think as a company you should realise that not everyone has the facilities to be on line and need the paperwork sent by Mail old fashioned I know but sometimes necessary this was not the case with Housing 21 it caused a lot of running about backwards and forwards to Bluebell to get paperwork from Sarah as I am in my 70’s myself a lot of running around for me. I give 1STAR because it was a nice flat but NO STARS for for how business is run as you can see they cannot not even get relevant information of who lives in the flat.
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