Absolutely appalling, my mum and bf live in h21, zero care level just ask of tablets have been taken, my mum bf went into hospital where we were told and even had proof that her bf will not be returning to h21 as medically too unfit, we asked on a number of occasions to take him off the tenancy but h21 still wouldn't even after they were told he wouldnt be returning....now he passed away only a few days ago and still he is on the tenancy and still the h21 havent removed him instead they are now banging on about needing his death cert.... i wish i never let my mum live there
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