My mother has lived in a housing 21 complex for over 20 years. Recently a chain smoker moved in next door. This has made my mothers (and upstairs neighbours) life a misery. My mum has had 3 serious chest infections this year alone and can’t open her windows or patio door because her neighbour lights up every 20 minutes and refuses to stop smoking on her balcony (or out of the window when raining) because she was told she is allowed. No response from Housing 21 head office after complaining. The solution of the court manager? Perhaps my mum could move? She will be prioritised because of her health. What happens if another neighbour smokes? Move again. Laughable policy. Why can’t smokers have a room they can go to? Why can’t they smoke in their own home and not on the balconies with is 18inches from my mums balcony and window.
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