Reading through past reviews for Housing21, this enormous organisation, one could see a great variety of experiences, some very good, some very bad. My initial experience was not good. I had lived for 18 years in a similar charitable organisation, but much more commodious and less controlling. The pathetically small kitchenette and even smaller, inadequate shower room...not a fault of Housing 21 as this is how it was built originally, butI will never get used to the cramped lack of space. I was staggered by the Service charge...so much more than anywhere else, and £150 a month more than in my previous place for the same service....although there we did have our own electricity meters and could control what we used, and did not have to pay for everyone else's extravagant use of power, or exterior lighting left on all night.There is no communal satellite dish, (although there used to be...it's still there!) nor is one able to have their own.....it would "spoil the look of the building". Really?Is it that beautiful?The pleasant maintenance men are just that, and the place is tidy and clean, but gardeners they are not! A couple of residents are able to tend their own little patches, but generally residents here are physically unable or just don't care. A great pity.Our cleaners are excellent...the well decorated corridors and communal rooms are always tidy and clean...no problems there, but some residents are very careless in their disposal of rubbish/food waste etc. So unpleasant for the guys who collect it, and very attractive to vermin. Our manager continually reminds them but it falls on deaf ears.Our manager does her very best for us all...she is (in my opinion - not hers) worked to death, has far too much heaped upon her from H21and has to deal with many issues she shouldn't have to. In the Court News, we are continually advised to 'ask your manager' for every little thing, every question or unsatisfactory situation which might arise. She is only one person! She also tries enthusiastically to engender the community spirit and encourages people to participate in activities available, but many (including myself) are just not up to it. No fault there..... preferences differ.Overall, it's OK....could be a lot worse, and maybe a little better, but nothing and no-one is perfect. I'm here for the duration.
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