We ended our contract with Housr over three months ago, and we are still waiting for our refund of nearly £500 for unused utilities.Housr initially informed us that the refund was being processed and would be received within 7–10 days, but despite multiple follow-ups, nothing has been resolved. As students, this amount is significant to us, and the lack of transparency and accountability has been incredibly frustrating.We chose Housr because of its promising advertisements, but this experience has been very disappointing. It’s unacceptable for a company to delay refunds for such a long period, especially after providing written assurance of payment.We would not recommend Housr to other students or tenants!
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Housr is the home of student living.
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Housr Bills packages offer a simple solution to organising your utilities. One simple monthly payment, no shared liability. Bonus FREE Contents Cover all year long.
