I ordered my item on 12/17 and paid extra for expedited shipping to use it as a Christmas gift. Unfortunately, I still haven't received it. The only update I have is that a label was created on 12/18, with no further tracking information since then. There's no customer service phone number available, just an email. They initially replied, stating it was still on the way, but after several follow-up emails, they have stopped responding. Now, I'm left uncertain about whether I will ever receive it and may need to reach out to my credit card company.
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At Houswise, we’re redefining the way people connect. Our tabletop fire pits aren’t just about warmth—they’re about bringing people together in a way that’s effortless, stylish, and safe.
What makes us different? Unlike traditional fire pits that are bulky, smoky, and limited to outdoor use, our sleek, modern tabletop fire pits fit anywhere—whether it's a cozy living room, a balcony, or a backyard. They set up in seconds, require zero maintenance, and burn with absolutely no smoke or smell thanks to our clean-burning Bio Ethanol Fuel.
Each fire pit is crafted from premium materials, designed to create instant ambiance without the hassle of ash, firewood, or lingering odors. Plus, with our S’moreStation Board, we make classic fireside treats easier and more fun than ever.
At Houswise, we believe in quality, safety, and making memories. That’s why we back our products with a 90-day satisfaction guarantee and a customer support team that’s always ready to help.
Upgrade your space, spark great conversations, and experience the magic of fire—without the mess.
Houswise: Warmth. Style. Connection.See more
