The fire pit I ordered on 12/15, which was meant to arrive before Christmas with expedited shipping, has yet to be delivered. I received the fuel around 1/1 instead. I reached out to the customer service, and after several automated replies assuring me of a response within 24 hours, they said they would send a replacement. Unfortunately, what I received was just another package of fuel. There’s no phone number or alternative way to contact them aside from the email.
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At Houswise, we’re redefining the way people connect. Our tabletop fire pits aren’t just about warmth—they’re about bringing people together in a way that’s effortless, stylish, and safe.
What makes us different? Unlike traditional fire pits that are bulky, smoky, and limited to outdoor use, our sleek, modern tabletop fire pits fit anywhere—whether it's a cozy living room, a balcony, or a backyard. They set up in seconds, require zero maintenance, and burn with absolutely no smoke or smell thanks to our clean-burning Bio Ethanol Fuel.
Each fire pit is crafted from premium materials, designed to create instant ambiance without the hassle of ash, firewood, or lingering odors. Plus, with our S’moreStation Board, we make classic fireside treats easier and more fun than ever.
At Houswise, we believe in quality, safety, and making memories. That’s why we back our products with a 90-day satisfaction guarantee and a customer support team that’s always ready to help.
Upgrade your space, spark great conversations, and experience the magic of fire—without the mess.
Houswise: Warmth. Style. Connection.See more
