I reviewed a general contractor on Houzz that did a major renovation on your home (over $750K). Our GC refused to honor the required 12 month builder's warranty. He was found guilty by the NC Licensing Board of General Contractors for not building our home to code (plumbing, electrical, flooring and HVAC problems). He conspired with sub contractors to inflate their invoices so he could make more money on our cost + 20% contract.
I submitted a review to Houzz, and they even contacted me to tell me they helped one of their users to decide not to use our GC. They went on to ask for any recommendations for other contractors in the area who did good work.
Strangely, they removed my review about a week later. It was the only one on their website for this builder. I contacted the person who emailed me and asked why my review was taken down. For clarification, my review was 100% factual and was written professionally. I never got a reply. I tried again to submit a review about our experience with this GC and they never published it.
Why?
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