Customer service was absolute garbage. Scooter started to perform poorly after I had it for 2 months (which conveniently happened a month after the return period expired) and after I had emailed them with my concerns they said they won’t do anything and it’s acting this way because of the terrain and/or because of my weight. I am well under the weight limit and I have only ever driven it on paved roads. I emailed back after that and now they won’t reply anymore. WOW. $500 scooter goes to crap in 2 months and the customer service is terrible. Do not buy anything from here, spend your money somewhere else.
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