hover-1.com

1.4
1.4 Based on 101 reviews

...

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Denzil Reed
Bad Customer Support!!!

I bought a ranger + hoverboard for my grandson last Christmas 2022. Soon after the purchase the battery charger was defective. I have tried numerous times to get in touch with customer service only for them to tell me the battery chargers are not in stock. This has been going on for several months now. How can a company sell a product without service and parts is beyond me! They tell me I can't buy another battery charger and I can only buy theirs. Again I purchased this last Christmas of 2022 and it is now August of 2023 and I still don't have a battery charger. The replies I have been getting from Hover are absurd and they could care less. The last e-mail from them said sorry that you are out of warranty!!! Again I have been trying to contact them for several months. I would not recommend their products to anyone and if anyone asks me I will gladly tell them buyer beware!

1
Date of experience: Aug 30, 2023

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