Bought the hoover1 ranger for a BD gift for my boy. Arrived and unpacked, everything looked good. Plugged the battery charger in to confirm everything worked. Light was green which usually means 100% charged. Didn't use because it was NOT his BD. When the BD came, we went to use and the hoover board would not move. After solving the issue that the battery was not charged and the battery was shipped no good even though the battery charger was showing it was charged. Contacted hoover for warranty. They would NOT honor warranty because I am NOT a certified technician and voided the warranty because i used a voltage meter to confirm that I am 100% correct. It doesn't take a rocket science to determine with a volt meter the battery is not charging. SO bottom line i am stuck with a 158.00 hoover board with NO battery that should work. POOR CUSTOMER SERVICE. Trust me I am broadcasting this bad review
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