Bought a Hover-1 Altai R500 through Best Buy on May 6th. It states that this bike will be shipped directly from the Vendor (Hover-1). So, its about to be a month in a few days, and Hover-1’s distribution center has missed the delivery window twice. No updates, no contact. When, and if, i can get through to H-1 Customer Support, their only answer is that they don’t deal with orders not placed through them or through their website. So i’m stuck in limbo with Best Buy that knows nothing except that they are waiting on the vendor to ship. But no one can tell me how to contact the vendor/shipper directly. This is horrible.
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