I puchased a Hover-1 from a local store, not Amazon. At the time, I did not know but Hover-1 is known for a motor issue, namely the E1 error. If you search for E1 and Hover-1, you'll discover this is a known issue with Hover-1. This implies, that the motor is bad and you must replace it, no known fix for it. I contacted Hover-1 trying to get a replacement. Their options are either I cut an electrical wire on this item or spending money to send it back. The electrical wire could potentially cause electricution. I sent videos and pictures of the error on the Hover-1. But that is not enough for them. Therefore, I asked them to send me a box and I'll ship it back to them. They are not willing to do that either. So, at this point, I'm down $375.00. Take a look at BBB for Hover-1 and you'll see they have an F rating.Two options they gave either put me in danger of electricution or I have to spend $50-$100 on shipping. These are not options that a committed business would provide to their customers.The unit was confirmed defective by the video and pictures I sent to Hover-1. They were convinced of it. Therefore there is no need to put the customer in danger.
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