THEY HAVE THE WORST CUSTOMER SERVICE!! Bought a Hoverboard for my kid a MONTH ago!! Still have not received my it. Called their customer service number which was useless because NO ONE ever answers the phone. So I submitted a help ticket over a week ago and no one responded. So reached out via FB messenger and someone told me a replacement item was being sent out that very day and that it would get to me today (a week later) but still nothing! Reached out to them again today and I can see they have read my messages but they refuse to respond. Reached out to them via Instagram messenger hoping someone different would be more helpful…I was WRONG! They won’t respond via Instagram either. For a company that advertises their products as many times as they do via social media, you would think they would have time to respond to customers. It’s a shame and had I known this company’s customer service was this terrible, I would have NEVER ordered anything from them.
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