Been waiting over a week for a response after submitting a ticket. Hover-helix hoverboard did not charge out of the box. No way to talk to a person, only submitting a ticket and waiting. Very concerning that so many are having same problem.Updated: Since writing this review Hover-1 has responded almost immediately. This is part of my problem. They say they have an overwhelming amount of customer service claims this time of year but can take the time to respond to my 1 star review. I’d rather them take the time to respond to my unusable hoverboard I paid for and have not been able to use.
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