Hover terminated my domain & email service by mistake, although they had successfully charged me for its renewal. Following the termination I was immediately unable to use my email service. When I called them to reactiveate the service, they requested extra money as they claimed I had been refunded the renewal amount which was not true. In order to get my email back working, I had to pay them an extra $34.17 in addition to the initial $18.99 for the renewal, that was never returned to me. I am deeply dissapointed as I'd been an early Tucows partner since 1994 and a customer of Hover domains since 2012. I am now moving to another registrar as I do not trust these guys any more.
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