I am a fan of HOVERAir technology, but my recent purchasing experience has been deeply frustrating due to misleading information and poor service.
I placed an order for what was explicitly advertised on their mobile store as the "Beacon & JoySticks" bundle for €149.00. The product image clearly showed both items together. However, I only received the Beacon unit. When I contacted support, they claimed the price was only for the standalone accessory, despite their own website's labeling.
They offered 2 Business Day shipping as this was a Valentine’s Day gift, yet the package arrived late.
After acknowledging the confusing web layout, the only "goodwill gesture" offered was a €20 discount, which still forces me to pay much more than the original advertised price to complete the set.
It is disappointing that a brand that gifts full equipment to influencers puts its paying customers through such an ordeal due to its own technical errors. I am keeping the Beacon because the tech is good, but I feel misled as a consumer.
Double-check their SKUs, as the titles and images on the website might not reflect what you actually get.
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Zero Zero was co-founded in 2014 by Stanford Ph.D's, MQ Wang and Tony Zhang, and specializes in embedded Al technology to create intelligence devices characterized by machine vision and high precision control systems.
With 140 core industry patents, Zero Zero has pioneered innovations in consumer aerial robotics, such as the enclosed propeller design in the Hover series and the dual rotor propeller system in the v-Coptr Falcon, acknowledged through top-tier media coverage and design awards.
Zero Zero comprises dreamers, engineers, inventors, and builders from top universities and research institutions globally. Investors include IDC, ZhenFund, and other leading US and Chinese investors. Headquartered in Hangzhou, China, it has offices in Beijing, Shenzhen, Xinchang, and San Francisco.
Official Website: hoverair.comSee more
