I purchased the Hover PRO and used it fewer than five times before it suddenly stopped working, without any collisions or misuse. The issue was diagnosed as a hardware fault (sensor failure), and I was asked to send the device back for repair.
Unfortunately, the repair timeline meant it could not be fixed in time for my once-in-a-lifetime trip (my honeymoon), so I lost the opportunity to capture the footage I had planned. This resulted in a waste of both time and money.
Customer support refused to offer any compensation or refund and only provided a free repair, which is merely the basic obligation under warranty. Overall, the reliability and after-sales support were deeply disappointing.
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Zero Zero was co-founded in 2014 by Stanford Ph.D's, MQ Wang and Tony Zhang, and specializes in embedded Al technology to create intelligence devices characterized by machine vision and high precision control systems.
With 140 core industry patents, Zero Zero has pioneered innovations in consumer aerial robotics, such as the enclosed propeller design in the Hover series and the dual rotor propeller system in the v-Coptr Falcon, acknowledged through top-tier media coverage and design awards.
Zero Zero comprises dreamers, engineers, inventors, and builders from top universities and research institutions globally. Investors include IDC, ZhenFund, and other leading US and Chinese investors. Headquartered in Hangzhou, China, it has offices in Beijing, Shenzhen, Xinchang, and San Francisco.
Official Website: hoverair.comSee more
