I am so impressed with the level of customer support provided by hoverboardx. I ordered two hoverboards but one hoverboard and one go-kart kit were delivered instead. I emailed customer support who responded the same day, requesting photos of address labels, bar codes etc. Having supplied these, they confirmed that the correct hoverboard would be sent to me. This was on 21 December and I was convinced it would arrive after Christmas. Amazingly, it arrived on 22 December. My two grandchildren will be delighted. All companies make mistakes - it's the way that they respond to mistakes that distinguishes the average companies from the great ones.
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