hovsco.com

4.8
4.8 Based on 21 reviews

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Average Rating

4.8

/
5

21 Reviews

5 Star
90%
4 Star
5%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

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Review Time

Oldman Funk
I recently experienced an issue with the rear hydraulic system on my HovAlpha. I spoke with Terence

I recently experienced an issue with the rear hydraulic system on my HovAlpha. I spoke with Terence from the customer service team on the website chat system, and he assisted me with resolving the problem. I'd also like to mention that Hovsco has a social media representative on their Facebook page named Coina Wong, who is very engaging and has been extremely friendly and helpful during technical discussions.

5
Date of experience: Feb 06, 2026
Panayiotis Frantzis
Excellent service

Excellent service. Great communication. Broken rear light and some alignment problem with rear brakes. They have been absolutely wonderful sending replacement parts. Bikes are amazing. I'd 100% recommend to anyone.

5
Date of experience: Feb 05, 2026
Oldman Funk
Overall Customer Sevice

I recently experienced an issue with the rear hydraulic system on my HovAlpha. I spoke with Terence from the customer service team on the website chat system, and he assisted me with resolving the problem. I'd also like to mention that Hovsco has a social media representative on their Facebook page named Coina Wong, who is very engaging and has been extremely friendly and helpful during technical discussions.

5
Date of experience: Feb 05, 2026
Jesse Churchill
Responded promptly

5
Date of experience: Feb 04, 2026
Anastasia Greece
Community FB group rocks

Community FB group rocks! mods answer tech questions in minutes.

5
Date of experience: Jan 24, 2026
Eleanor Tyler
Black Friday was good to me.Bike was…

Black Friday was good to me.Bike was delivered to my home in 4 days. Great customer service and great technical support. Very happy with my purchase.

5
Date of experience: Jan 23, 2026
Annie
I ordered the Hovsco HovBeta Foldable…

I ordered the Hovsco HovBeta Foldable Fat Tire E-bike. My order arrived quickly and was well-packed. However, there are areas on the bike where the paint is chipped off and other areas with scratches. The Hovsco customer service immediately addressed my concerns and provided good customer service.

5
Date of experience: Jan 21, 2026
Benjamin Hemmant
Way to order

Way to order, quick delivery. The HovCart is exactly what I've been looking for cargo ebike.

5
Date of experience: Jan 19, 2026
Jonas Mikkelsen
HovBeta folds for easy portability and…

HovBeta folds for easy portability and shortage, making it perfect for camping.

5
Date of experience: Jan 09, 2026
Tim P.
Only good things to say about this bike!

The bike arrived in perfect shape, incredibly well packaged and relatively easy to assemble. Reclassing to 3 is easy task - YT vids - and support from company is quick and detailed. My 15 yr old loves it!

5
Date of experience: Jan 06, 2026

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