Firstly I wish I had read their reviews even though I did purchase through Debenhams. I would not have placed an order from this company. The item I purchased was £10.99. What did I receive a bag of baby bath play toys!!!!! Price £4.99. After many emails I now have to download a mailing label and then I have to return the item I received. I have been told that my original item I ordered as not been returned "surprise" BUT the big question is why inside the bath toys I received, I have the other customers details who originally purchased the bath toys, which includes her name address email address and phone number? So this suggest to me she has my invoice with my details. What about privacy rules and regulations? This is totally unacceptable. I have also been told they do not have my original item in stock I ordered and if the person who as the item returns it I can have this or would I prefer I refund? The refund will take TWO weeks after they receive back my return of the bath toys. DISGUSTED.
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