howleys.co.uk

3.1
3.1 Based on 40 reviews

Welcome to Howleys Toys! Traditional independent toy shop |Thousands of famous brands at great prices| Same day despatch before 1pm | Free shipping over £30...

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Average Rating

3.1

/
5

40 Reviews

5 Star
49%
4 Star
2%
3 Star
0%
2 Star
10%
1 Star
39%

All Reviews

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Review Time

Brian Wilshaw
Fantastic service, communication and item as described. Exactly what we were looking for (especially

Fantastic service, communication and item as described. Exactly what we were looking for (especially seeing as it was quite a hard to find toy!).

James was professional and extremely accommodating. Going above and beyond to answer our questions and help.

Highly recommend to anyone.

5
Date of experience: Feb 27, 2026
Valencia
Terrible packaging, lovely doll

I bought the Live Action Snow White doll from Howleys Toy Master through Debenhams. From reading the other reviews on here, I'm lucky to have received the correct item. However, the packaging was awful. The packaging box the doll arrived in was very battered and a little bit open. I was also lucky that the doll was in good condition. The doll box isn't in perfect condition, but it's ok. I don't recommend buying from this toy shop and won't be purchasing from them again.

2
Date of experience: Feb 27, 2026
Brian Wilshaw
Fantastic Service

Fantastic service, communication and item as described. Exactly what we were looking for (especially seeing as it was quite a hard to find toy!).James was professional and extremely accommodating. Going above and beyond to answer our questions and help.Highly recommend to anyone.

5
Date of experience: Feb 26, 2026
Jess
Help after a query…

I contacted the email address for this business in regards to a query I had, I got a response back from James very quickly, who was incredibly helpful. Thank you so much James and Howleys!

5
Date of experience: Feb 26, 2026
Amie Francis
Lovely people behind this business!

Fabulous company! Ordered some octonauts toys for my daughter, it was stated on the listing they would be assorted so couldn't guarantee which ones would be sent but I requested certain ones as my daughter has been after them and they sent exactly what I had asked for. Fast delivery too! Very happy!

5
Date of experience: Feb 23, 2026
Paul Young
Absolutely disgusting lack of service

Absolutely disgusting lack of service. My wife ordered a toy through Debenhams which was sold by Howley toys. The item was not as described and she was eventually able to return the item. This was on 9th January. The return was tracked and arrived with them. many emails later and no response and NO CREDIT to my credit card. They do not answer the phone and do not reply to emails. AVOID THEM!!!!!!

1
Date of experience: Feb 16, 2026
Mr Peter  Scarratt
I ordered a model kit of a Yeoman…

I ordered a model kit of a Yeoman warder which they said would be delivered by 31st December. Unfortunately it hadn't arrived by the 3rd January so I had to ask for a refund. I do,however, understand that this model is quite rare.

2
Date of experience: Jan 03, 2026
Emily Baldwin
I’d give 0 stars if I could

I’d give 0 stars if I could! Do not use! Made a Christmas purchase of some art sets, received a message from the store that one of the items they let me purchase isn’t in stock and heard nothing since! No refund issued or update regarding if they dispatched the other items i ordered. Awful service!

1
Date of experience: Dec 18, 2025
Hollie W
Wrong product received!

Ordered the Dustin Funko Pop, received Johnathon. Also in the box was the invoice address for the other customer with all her details on. So clearly that customer has mine with all my details on! GDPR!!!

1
Date of experience: Nov 22, 2025
Pete Lewis
Ordered a product through Debenhams

Ordered a product through Debenhams, got sent something vaguely similar (Ordered Snakes&Ladders/Ludo game, got sent a much cheaper looking Snakes&Ladders game) when queried they simply ignore you.Not impressed and unless they do something to resolve it, I will go out of my way to avoid using them in future.

1
Date of experience: Nov 06, 2025

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Business Details

  • Welcome to Howleys Toys! Traditional independent toy shop |Thousands of famous brands at great prices| Same day despatch before 1pm | Free shipping over £30

  • language https://howleys.co.uk

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