Review Time
Fantastic service, communication and item as described. Exactly what we were looking for (especially seeing as it was quite a hard to find toy!).
James was professional and extremely accommodating. Going above and beyond to answer our questions and help.
Highly recommend to anyone.
I bought the Live Action Snow White doll from Howleys Toy Master through Debenhams. From reading the other reviews on here, I'm lucky to have received the correct item. However, the packaging was awful. The packaging box the doll arrived in was very battered and a little bit open. I was also lucky that the doll was in good condition. The doll box isn't in perfect condition, but it's ok. I don't recommend buying from this toy shop and won't be purchasing from them again.
Fantastic service, communication and item as described. Exactly what we were looking for (especially seeing as it was quite a hard to find toy!).James was professional and extremely accommodating. Going above and beyond to answer our questions and help.Highly recommend to anyone.
Fabulous company! Ordered some octonauts toys for my daughter, it was stated on the listing they would be assorted so couldn't guarantee which ones would be sent but I requested certain ones as my daughter has been after them and they sent exactly what I had asked for. Fast delivery too! Very happy!
Absolutely disgusting lack of service. My wife ordered a toy through Debenhams which was sold by Howley toys. The item was not as described and she was eventually able to return the item. This was on 9th January. The return was tracked and arrived with them. many emails later and no response and NO CREDIT to my credit card. They do not answer the phone and do not reply to emails. AVOID THEM!!!!!!
I’d give 0 stars if I could! Do not use! Made a Christmas purchase of some art sets, received a message from the store that one of the items they let me purchase isn’t in stock and heard nothing since! No refund issued or update regarding if they dispatched the other items i ordered. Awful service!
Ordered a product through Debenhams, got sent something vaguely similar (Ordered Snakes&Ladders/Ludo game, got sent a much cheaper looking Snakes&Ladders game) when queried they simply ignore you.Not impressed and unless they do something to resolve it, I will go out of my way to avoid using them in future.
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Welcome to Howleys Toys! Traditional independent toy shop |Thousands of famous brands at great prices| Same day despatch before 1pm | Free shipping over £30
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