hp.com

1.3
1.3 Based on 161 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
ES72
A Disappointing Experience with a Laptop Purchase

I bought a laptop from the company 8 months ago, and it has been a complete disaster. The mouse pad malfunctions constantly, making the computer unusable. I have spent over 7 hours with the support team, and despite their efforts to reset the system and try various fixes, nothing has worked. They informed me that a replacement is not an option. Now, I will have to buy a new computer (not from this company) and will definitely not consider them again. I will also advise my friends and family to steer clear. Save yourself the trouble and avoid this company!

1
Date of experience: Dec 22, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More