Once something goes wrong with printing and you ask for help (Like I did) you are given a representitive. The end result is, your drivers for the printer are bad, and you need a new printer (mine was just purchased under one years time) They will miraculously give you one FREE. All you need to do is sign up for insta ink or a paper count per month. I foolishly did. I have been locked into that account for 2 years. Now if I want to drop it altogether (every 2 years they send you a FREE printer, only if you sign the all in one plan) You owe $$ for that printer. YES, I had a perfectly good printer and was told that the drivers were bad (they werent)I still have that printer, and it works, but, HP will ask if it can get into your computer to fix the printer problem. Instead I believe they are causing the problems with your printer. I want out, and I am going to get out of this All In One scam this year. My computer only costs $120 and I paid $11.99 for 2 years. HP sent me ink ONCE. I bought all my paper and I also bought HP ink from the store that HP did not like me to do. I am done. Be careful.
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