hp.com

1.3
1.3 Based on 161 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Taya Rtichsheva
My experience with HP printers and their Instant Ink service has been extremely frustrating. The HP

My experience with HP printers and their Instant Ink service has been extremely frustrating.

The HP cartridges they sent me were not even compatible with their own printer, which meant I couldn’t print anything at all. This created ongoing problems and a lot of unnecessary stress. When I contacted customer support, I had to spend hours on the phone arguing and trying to prove that the issue was with their product — not something I did.

Additionally, there was uncertainty about whether they would even issue a refund for the month when I wasn’t able to print a single page because of their faulty cartridges.

Overall, this experience caused significant inconvenience, wasted time, and disappointment. I expected better reliability and customer support.

1
Date of experience: Feb 16, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More