Never recommended and the worst customer service ever.Black Friday, orders are in plece for more than 1300EUR. Aftre 2 weeks no any info about the shipping, even it was wrtitten before that the deliverey will be in 2 days. I called the customer service aftre 2 weeks, suprisely, there was no english speaker at an American company...waiting and waitning on the call then I explaned my issue there is no paid delivery aftre 2 weeks. Norena, Pablo from the call center said, it is as it is and I will get info later. Later I got an email where my paid order was cancleed rendomly without any reason , alignment with me. I called them again and explained my dissatisfaction as it was a xmas gift and it was ordered on 2 Dec. Those persones said , they can not do anything and i can buy soemthing else for xmas even with other brand like apple etc... They confirm on a recoreded line more times this statement.I was completely shocked and just left them and hang on the call. Is it really happening at a well-known American brand. The customer is nobody? Well, we made a quick action and YES, we changed our mind and prurchased our ideal IT equipments at APPLE with a high top customer care, offers and treatment. You really know how to loose a potential customer in a second. Well trained team. Congrats.Good luck HP.
Claim your business profile now and gain access to all features and respond to customer reviews.
