hpb.com

1.5
1.5 Based on 43 reviews

Half Price Books, Records, Magazines, Incorporated is the largest family-owned chain of new and used bookstores in the United States....

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Jessica Vegan
SCAM ARTISTS

SCAM ARTISTS. Purchased many books through their website. Several books were horribly damaged and unreadable and several books were the wrong books entirely. The return policy seems legit, but when you attempt a return you realize there is NO return process at all and the customer has to pay for returns. Even after you ship a return, there is no response. You have to end up calling them and their response is "There's no one in the warehouse to receive your return and/or we didn't receive your return." This is a total SCAM! I ended up speaking to a "manager" who was beyond arrogant and condescending and basically blamed the customer for returning items and claimed there was no return sent. I had to open a dispute on these SCAMMERS! Never again! Avoid these SCAM ARTISTS. They are only out to steal your money!

1
Date of experience: Jan 28, 2026

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Business Details

  • Half Price Books, Records, Magazines, Incorporated is the largest family-owned chain of new and used bookstores in the United States.

  • language https://hpb.com

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