Review Time
I recently visited Half Price Books intending to sell 14 books. Before going, I researched the used selling prices for 10 of those same titles at this store. The total resale value listed by the store for those 10 books alone was approximately $347.
I was therefore shocked when I was offered just $5 for all 14 books combined.
I understand that resale businesses need to make a profit, and I did not expect to receive the listed resale price. However, an offer this low feels unreasonable and lacks transparency. It gives the impression that customers are not being offered fair value for their items.
I would strongly encourage others to carefully consider their options and do their research before selling books here.
I recently visited Half Price Books intending to sell 14 books. Before going, I researched the used selling prices for 10 of those same titles at this store. The total resale value listed by the store for those 10 books alone was approximately $347.I was therefore shocked when I was offered just $5 for all 14 books combined.I understand that resale businesses need to make a profit, and I did not expect to receive the listed resale price. However, an offer this low feels unreasonable and lacks transparency. It gives the impression that customers are not being offered fair value for their items.I would strongly encourage others to carefully consider their options and do their research before selling books here.
SCAM ARTISTS. Purchased many books through their website. Several books were horribly damaged and unreadable and several books were the wrong books entirely. The return policy seems legit, but when you attempt a return you realize there is NO return process at all and the customer has to pay for returns. Even after you ship a return, there is no response. You have to end up calling them and their response is "There's no one in the warehouse to receive your return and/or we didn't receive your return." This is a total SCAM! I ended up speaking to a "manager" who was beyond arrogant and condescending and basically blamed the customer for returning items and claimed there was no return sent. I had to open a dispute on these SCAMMERS! Never again! Avoid these SCAM ARTISTS. They are only out to steal your money!
I had over 55 DVDs, mostly new and still in the wrappings along with 35 music CDs, all in excellent condition and another bag of books which were in pristine condition and new as well. It was shocking to see that they allotted about 25 cents for each item when they turn around and make a 3,100% uplift! It was sickening and wrong to take advantage of people.
I ordered two books from HBP online; one was delivered and the other returned as undeliverable. They refunded pennies on the order, saying that's their policy. They never answered any questions. Stealing from customers is part of their business model.
Went to the Webster store to sell a Nautical collection, Leadership books and miscellaneous. Probably 100 books. When I got their offer of $9.10 I thought it was some kind of joke. I was right, the joke was on me. Don't bother going here unless you just want to donate.
I ordered a book online through Half Price Books and I never received it. It was marked as delivered by USPS, so they said they can't refund it for me. I went to USPS asking for help, and they said they can investigate what happened to the package but the refund would have to be provided by HPB. HPB is telling me they can't give me my money back even though the package was never delivered to me. Don't order from them, they will take your money regardless of whether you received their product or not.
Wish I could give them negative stars! Sent the wrong book, then took forever to accept return. I paid for return and have tracking that it was delivered to them and they still wont give refund. Not response from inquiries. It is HPB-Red in TX. DO NOT BUY FROM any HPB stores!!! Ridiculous!
HPB lists books as hardcover and then ships paperback books. This has happened to me multiple times, because after a few years pass, I forget who the dishonest seller was. They systematically misrepresent the books and I have to pay the postage for the return!!!
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Half Price Books, Records, Magazines, Incorporated is the largest family-owned chain of new and used bookstores in the United States.
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