hpb.com

1.5
1.5 Based on 43 reviews

Half Price Books, Records, Magazines, Incorporated is the largest family-owned chain of new and used bookstores in the United States....

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Average Rating

1.5

/
5

43 Reviews

5 Star
9%
4 Star
2%
3 Star
0%
2 Star
5%
1 Star
84%

All Reviews

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Eleni Georgali
I recently visited Half Price Books intending to sell 14 books. Before going, I researched the used

I recently visited Half Price Books intending to sell 14 books. Before going, I researched the used selling prices for 10 of those same titles at this store. The total resale value listed by the store for those 10 books alone was approximately $347.
I was therefore shocked when I was offered just $5 for all 14 books combined.
I understand that resale businesses need to make a profit, and I did not expect to receive the listed resale price. However, an offer this low feels unreasonable and lacks transparency. It gives the impression that customers are not being offered fair value for their items.
I would strongly encourage others to carefully consider their options and do their research before selling books here.

1
Date of experience: Mar 01, 2026
Eleni Georgali
I recently visited Half Price Books…

I recently visited Half Price Books intending to sell 14 books. Before going, I researched the used selling prices for 10 of those same titles at this store. The total resale value listed by the store for those 10 books alone was approximately $347.I was therefore shocked when I was offered just $5 for all 14 books combined.I understand that resale businesses need to make a profit, and I did not expect to receive the listed resale price. However, an offer this low feels unreasonable and lacks transparency. It gives the impression that customers are not being offered fair value for their items.I would strongly encourage others to carefully consider their options and do their research before selling books here.

1
Date of experience: Feb 28, 2026
Jessica Vegan
SCAM ARTISTS

SCAM ARTISTS. Purchased many books through their website. Several books were horribly damaged and unreadable and several books were the wrong books entirely. The return policy seems legit, but when you attempt a return you realize there is NO return process at all and the customer has to pay for returns. Even after you ship a return, there is no response. You have to end up calling them and their response is "There's no one in the warehouse to receive your return and/or we didn't receive your return." This is a total SCAM! I ended up speaking to a "manager" who was beyond arrogant and condescending and basically blamed the customer for returning items and claimed there was no return sent. I had to open a dispute on these SCAMMERS! Never again! Avoid these SCAM ARTISTS. They are only out to steal your money!

1
Date of experience: Jan 28, 2026
BETH A Lynn
Don't count on getting $$ for your sales!

I had over 55 DVDs, mostly new and still in the wrappings along with 35 music CDs, all in excellent condition and another bag of books which were in pristine condition and new as well. It was shocking to see that they allotted about 25 cents for each item when they turn around and make a 3,100% uplift! It was sickening and wrong to take advantage of people.

1
Date of experience: Dec 28, 2025
Keith Manning
They delivered one of two books ordered but charged me anyway

I ordered two books from HBP online; one was delivered and the other returned as undeliverable. They refunded pennies on the order, saying that's their policy. They never answered any questions. Stealing from customers is part of their business model.

1
Date of experience: Nov 04, 2025
David  Johnston
Don't Bother

Went to the Webster store to sell a Nautical collection, Leadership books and miscellaneous. Probably 100 books. When I got their offer of $9.10 I thought it was some kind of joke. I was right, the joke was on me. Don't bother going here unless you just want to donate.

1
Date of experience: Sep 22, 2025
takeawalk
Do NOT recommend Humble TX store

At Humble TX store I found used books priced as high as new, trade-in offers that were pennies, and ordinary titles 'mislabeled' as 'collectible.' Half Price Books has lost its value. I can't recommend buying or selling here anymore.

1
Date of experience: Sep 06, 2025
Gertrude
Do Not Order From Half Price Books

I ordered a book online through Half Price Books and I never received it. It was marked as delivered by USPS, so they said they can't refund it for me. I went to USPS asking for help, and they said they can investigate what happened to the package but the refund would have to be provided by HPB. HPB is telling me they can't give me my money back even though the package was never delivered to me. Don't order from them, they will take your money regardless of whether you received their product or not.

1
Date of experience: Jun 10, 2025
iRatoYT66
Wish I could give them a negative…

Wish I could give them negative stars! Sent the wrong book, then took forever to accept return. I paid for return and have tracking that it was delivered to them and they still wont give refund. Not response from inquiries. It is HPB-Red in TX. DO NOT BUY FROM any HPB stores!!! Ridiculous!

1
Date of experience: May 30, 2025
Waldo
HPB lists books as hardcover and ships paperbacks

HPB lists books as hardcover and then ships paperback books. This has happened to me multiple times, because after a few years pass, I forget who the dishonest seller was. They systematically misrepresent the books and I have to pay the postage for the return!!!

1
Date of experience: May 05, 2025

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Business Details

  • Half Price Books, Records, Magazines, Incorporated is the largest family-owned chain of new and used bookstores in the United States.

  • language https://hpb.com

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