I have been an Aruba customer for quite a long time but the decline as they are brought closer to HPE has been obvious and drastic. There is almost no point contacting TAC, they don't really know how to help you, they can't assist with issues that their own (poor) documentation falls short on, and there seems to be no communication within the company about new feature availability - the marketing teams are happy to promote something, but nobody on support is prepared to answer questions about it. Each support case after a few days ends up being something you want to close just to stop the chase emails from people who haven't read what you're saying.
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