We have a simple invoice question, and we need to change the bank info. But they literally won't even respond now, contacting multiple people. It has been 2 weeks, and we will be lucky to get a response within 1-2 weeks typically. This is ridiculous. Recently, their servers went through maintenance, and we can no longer view any of our contracts on the online portal! It's been months since that happened, and I still can't view them. The laptops we've leased from them are hit or miss. Some we've had for only a couple of years are completely crapping out on us, but are no longer covered under the support/ warranty plan. Even if they were, the support may or may not solve the issue after 1-2 weeks. Between their scammy printers, faulty laptops, and terrible anti-consumer practices, my company will never buy or lease an HP product again so help me god; Steer clear of HP.
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