hpsmart.com

1.2
1.2 Based on 61 reviews

...

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Average Rating

1.2

/
5

61 Reviews

5 Star
2%
4 Star
2%
3 Star
0%
2 Star
3%
1 Star
93%

All Reviews

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Review Time

EB49
Very disappointing printer experience

This has been a very disappointing experience. I expected printers to be simple, but this one is far from that. I just want to print a straightforward document, yet I can't do it even with a USB connection. I plan to dispose of this and look for a more user-friendly option.

1
Date of experience: Dec 14, 2025
Clark Morris
Absolutely unacceptable

Absolutely unacceptable. I believed printers were supposed to be easy to use!!! Not this one. It's just terrible. I want to print a basic document but can't accomplish it, even with a USB connection. I'm planning to get rid of this and find a better, simpler printer.

1
Date of experience: Dec 14, 2025
Taylor Bell
Disastrous app experience

This app doesn't even warrant a one-star rating, but you have to select at least one star! It's a complete mess; setup was relatively simple, but when I try to print, nothing happens, forcing me to restart everything. Running out of paper leads to total malfunction. Wireless printing is utterly useless, just like the last three printers I had! I nearly destroyed one out of frustration! At least the printer cable works, though I nearly tripped over it!

1
Date of experience: Dec 14, 2025
Anya Nguyen
Service is nonexistent

Service is nonexistent.

1
Date of experience: Dec 11, 2025
Katie Powell
Completely useless

Completely useless. I tossed the printer in the trash.

1
Date of experience: Dec 10, 2025
Dulcie Butler
Subscription cancellation nightmare

Cancelling the subscription is impossible. They offer a 3-day free trial, but it’s impossible to cancel before it ends. Avoid this app and the company. I'm currently struggling to terminate this subscription, and there’s no assistance from their side.

1
Date of experience: Nov 27, 2025
Quincy Scott
Avoid this printer and its services

Avoid this printer and its services. I've faced nothing but issues; it only works when it chooses to.

1
Date of experience: Nov 26, 2025
The worst app ever

The worst app ever - I would give it zero stars if that were an option.

1
Date of experience: Nov 11, 2025
Sammy Scott
Invoice download site is terrible

The site for downloading invoices is absolutely terrible and needs a complete redesign. By the time you navigate through all the steps, it prompts you to start over for security reasons.

1
Date of experience: Oct 25, 2025
Arabella Barnes
Avoid subscription traps

Joining the subscription service was the worst decision. They make it nearly impossible to close your account; the steps they provide don't work because the options they mention are nonexistent in the app or on the website. They even charged me after I thought I had canceled my subscription. I deeply regret ever signing up.

1
Date of experience: Oct 24, 2025

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