Pooja declined to refund me for a "pre-service" payment that was never provided and when I requested to speak with someone else, I was told no other staff member or manager would review my case. They are also demanding me to send my credit card details by email to "confirm" the refund which is highly unprofessional and suspicious, especially for a company that should be secure and encrypted when processing payments. This makes me question whether their website is secure at all and leaves me very worried about the safety of my personal and financial data.
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H&R Block are Australia's leading tax accountants. Offering advice on income tax returns, refunds and more. Visit our nearest office or call 13 23 25