I have been using this platform occasionally for a couple of years. Recently, I attempted to purchase a game, but it became impossible. Now, they require facial recognition and a copy of my ID, which seems illegal in the EU! I strongly advise avoiding this service. You can't be certain how they handle the information they collect. Even major online retailers don't ask for such sensitive data. In response to my inquiry, the support team informed me that my order was on hold for verification to protect my account. They requested a selfie with my ID and the date alongside it, emphasizing not to attach images in the ticket. After verification, they claimed my order would be unblocked within 24 business hours. However, I feel there is no real guarantee of account protection with this information. If my computer were compromised, anyone could make purchases unless they implement this verification for every transaction. Their lack of two-factor authentication, relying only on email or phone verification, is not secure, especially for a company emphasizing 'security.'
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HRK Game is an e-commerce and technology business that sells video games and software.
HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games and build your own bundle of video games), Giveaways, HRKGame's Trade service that can be used by customers to exchange bought items with one another, swift refunds, and much more.
HRK Game aims to deliver a satisfying and complete online shopping experience to avoid gamers that wish to purchase the latest releases at an affordable price.See more
