hrkgame.com

4.3
4.3 Based on 2.3K reviews

HRK Game is an e-commerce and technology business that sells video games and software. HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games ...

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Average Rating

4.3

/
5

2.3K Reviews

5 Star
73%
4 Star
10%
3 Star
3%
2 Star
2%
1 Star
13%

All Reviews

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Review Time

Liza
I purchased a key from their website, but after hours, I still haven’t received anything, even thoug

I purchased a key from their website, but after hours, I still haven’t received anything, even though the order history shows it as COMPLETED.

It’s absurd that I have to wait at their convenience because their support takes its time to respond. Once this issue is resolved, I will never buy from them again, and I strongly advise others to stay away from this site. If this happened to me, it could happen to you too.

1
Date of experience: Mar 02, 2026
will anderson
I just bought Tinder platinum with cryptocurrency and code not delivered instantly but something lik

I just bought Tinder platinum with cryptocurrency and code not delivered instantly but something like random timer and generated also random code didn’t worked on Tinder.com

1
Date of experience: Feb 21, 2026
Saqib Reza Khan
One of the biggest scam site out there! Recently bought a game mentioned it will work in my country.

One of the biggest scam site out there!
Recently bought a game mentioned it will work in my country. After purchase it wasn't working. So false statement provided by the site.
Then I went to support. After super delays, they told me that they were sorry and I would get refunded, and its been 10 days and there wasn't any refunds. So more lies. Please avoid these scam sites and just purchase from legit sites like g2a etc..

1
Date of experience: Feb 18, 2026
ENDOFDAYS
What skeptical about this as had bad experiences with some sites, but this time was assured by the r

What skeptical about this as had bad experiences with some sites, but this time was assured by the reviews on trust pilot and within minutes had my code for game I was after. Great Price too will use again

5
Date of experience: Feb 14, 2026
Ema nuele
Unbeatable price for a brand new release. I checked several other sites, and this was the cheapest o

Unbeatable price for a brand new release. I checked several other sites, and this was the cheapest option by far. The delivery was instant, and the Steam key worked perfectly. The checkout process was smooth and hassle-free. Highly recommended!

5
Date of experience: Feb 07, 2026
何小新
A terrible experience with no after-sales service. I purchased a CD key from this website labeled as

A terrible experience with no after-sales service. I purchased a CD key from this website labeled as globally activated and usable in my region, but it actually didn't work in my country. So, on November 23rd, I requested a refund from them. After asking for numerous screenshots, they told me they would refund me after reselling the key, but there was no follow-up for a long time. A month later, on December 22nd, I contacted them again, and they assured me not to worry, promising a refund after resale. However, as of today—February 1, 2026—I still haven't received any updates or the refund. This is extremely disappointing. It's clearly their mistake, yet consumers have to bear the cost of their error. I sincerely advise caution when considering purchasing games from their website.

1
Date of experience: Feb 01, 2026
Jody Hughes
Frustrating Experience with Verification Requirements

I have been using this platform occasionally for a couple of years. Recently, I attempted to purchase a game, but it became impossible. Now, they require facial recognition and a copy of my ID, which seems illegal in the EU! I strongly advise avoiding this service. You can't be certain how they handle the information they collect. Even major online retailers don't ask for such sensitive data. In response to my inquiry, the support team informed me that my order was on hold for verification to protect my account. They requested a selfie with my ID and the date alongside it, emphasizing not to attach images in the ticket. After verification, they claimed my order would be unblocked within 24 business hours. However, I feel there is no real guarantee of account protection with this information. If my computer were compromised, anyone could make purchases unless they implement this verification for every transaction. Their lack of two-factor authentication, relying only on email or phone verification, is not secure, especially for a company emphasizing 'security.'

1
Date of experience: Dec 28, 2025
RB40
Disappointing experience with activation key purchase

I bought an activation key for a game from this service using their crypto payment method. They stated that delivery could take 5-45 minutes when paying with cryptocurrency, but after 15 hours, I still hadn't received my key. My order was marked as 'unpaid' on their site, even though I had a payment confirmation and could see the transaction on the blockchain. I reached out to their support team several times through chat, email, and support tickets, but all I got was a generic automated reply: 'We sincerely apologize for the inconvenience. We are looking into this. Please be patient, and we will respond shortly.' This was incredibly frustrating, as I couldn't get any clear updates. After more than 24 hours, they finally sent me an activation code, but it didn’t work. It appeared as 'already redeemed' when I tried to use it in the app. They requested screenshots and advised me to contact support, but the previous app is no longer active and has been replaced. The guidance they gave was outdated, which only added to my confusion. Overall, my experience was very disappointing. The service was quick to take my payment but failed to deliver the product on time and provided a non-functional activation key. Their customer support was slow, unhelpful, and not responsive enough to effectively resolve issues. Based on my experience, I would not recommend this service.

1
Date of experience: Dec 25, 2025
Marten Damstra
Safe, easy activation

It's easy to install. Activation works immediatly. The link for the download feels strange as it's not from a microsoft source.

5
Date of experience: Nov 01, 2025
ChrisTech
Very good service!

5
Date of experience: Nov 01, 2025

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Business Details

  • HRK Game is an e-commerce and technology business that sells video games and software.
    HRK Game offers many choices that its users can pick from, and these include the main digital distribution platform HRKGame Store, Make Bundle (pick your indie games and build your own bundle of video games), Giveaways, HRKGame's Trade service that can be used by customers to exchange bought items with one another, swift refunds, and much more.
    HRK Game aims to deliver a satisfying and complete online shopping experience to avoid gamers that wish to purchase the latest releases at an affordable price.See more

  • email Info@hrkgame.com
  • language https://hrkgame.com

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