After two months with my new vehicle, I've faced significant issues, including four weeks in the dealership for service. Despite promises from management for timely communication, I've received none. The service team has been unresponsive, and I have had to chase for updates. This experience has been disheartening, especially given the prestige of the brand. I feel let down as a customer, and my excitement about ownership has been diminished.
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HR Owen is Britain's leading luxury motor dealer, and the world's largest retailer in Rolls-Royce, Bentley, Lamborghini and Bugatti brands.
