I recently reached out about a used luxury car, and the representative on the phone was extremely rude. Despite clear damage visible in the photos, he insisted it was just dirt. When I inquired about the leather on the dashboard that appeared to be lifting, he confirmed it was bubbling, but when I asked if they would repair it, he simply said, 'the car is 10 years old, so no.' This is supposedly an approved dealer for luxury vehicles, and the car is priced nearly at 100k. I found his attitude completely unacceptable. I won't be contacting this dealer again.
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HR Owen is Britain's leading luxury motor dealer, and the world's largest retailer in Rolls-Royce, Bentley, Lamborghini and Bugatti brands.
