My partner bought an engagement ring in May last year, proposed in July, I mentioned to the lady in the store that all the claws along the band felt rough but she said it was fine that’s the style of band. Took it back to the store recently as a stone fell out, we were quoted £2450 to fix the ring, which is more than quadruple what we even paid for the ring, when we queried this, I was told it was my fault due to excessive wear and tear. Excessive wear and tear!!!!!!! I work an admin job, I don’t wear it at home and I’ve been wearing it less than 8 months. Absolutely disgusted.
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