Shocking company- shocking quality/ shocking costumer service. A stone came off the bracelet ( only wore it for 10 days)!!! I took it back to H Samuel they refused to do anything, as apparently I hadn’t bought insurance. Everything comes with a warranty even if it’s 30 day. Apart from h Samuel’s items, unless you buy additional insurance they won’t take any responsibility for faulty items. I’m not a person who leaves bad reviews but I felt it was needed- you lot need an awaking call. I will never buy again and I wouldn’t recommend this Company
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