Can we give a minus star? Every time I call, I know it will take half a day. Currently, I am on hold for over two hours, and I have been third in line for at least 30 minutes. If I send an email, it can take weeks to receive a partial response, forcing me to call back for more information. It seems there are not enough staff and they are under high pressure, leading to sloppy service. The customer service is worse than that of other companies, which I thought was impossible.
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HSB är Sveriges ledande boendeaktör, som strävar efter att förbättra boendet för våra nuvarande och framtida medlemmar. Detta gör vi genom att bygga nya bostads-och hyresrätter, utveckla och förvalta befintliga boenden och erbjuda bosparande som öppnar dörrar till att hitta ett eget hem.