The call-center service is extremely frustrating. I called the local number and waited exactly 20 minutes and 15 seconds for someone to pick up. This has been a recurring issue — every time I call, the wait is always over 10 minutes, and these calls incur charges. As a loyal customer, this level of delay is unacceptable. I'm very disappointed.
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HSBC Bank Middle East Limited is the largest and most widely represented international bank in the Middle East.