I am extremely dissatisfied with the service I've received over the past week. Transactions have been put on hold for up to 72 hours, causing major inconvenience. This has happened repeatedly. The customer support experience is also very poor; my calls often go unanswered for over 20 minutes. When I do get through, the information is inconsistent and unhelpful. Additionally, I was charged despite being told there would be no fees after maintaining a certain balance. Overall, this has been a frustrating experience, and I hope the company addresses these issues.
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HSBC Bank Middle East Limited is the largest and most widely represented international bank in the Middle East.