One of the worst banking experience as a HSBC customer for over 15 years.I tried to withdraw aed 2,000 from my HSBC UAE ATM on 14.12.2020 whereas my daily limit as a Premier Customer is AED 25,000. Unfortunately I was unable to withdraw any amount from the HSBC atm. I also tried using a non-HSBC atm just in case there was an issue with the HSBC atm. I called the customer support number and was informed they are unable to help, as my daily limit is reset to aed 100 and my relationship manager was supposed to inform me on 12.12.2020. No communication whatsoever, put thru inconvenience & embarrassment. Unbelievable experience dealing with HSBC uae. Shocking they did nt have the courtesy to call or send me an email notification with the change in my daily limit. Still waiting to hear why the limit was changed without any communication! 😠😞😒😠🤬😡
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HSBC Bank Middle East Limited is the largest and most widely represented international bank in the Middle East.