Let me firstly say that I’m somewhat shocked and dismayed by the large number of one star reviews here. From my point of view, I’ve always received decent service from HSBC Malaysia and I have been with them for over 10 years now. Yes, my relationship manager might change extremely regularly which I’m not happy with, but other than that, everything works. Staff are always friendly and courteous and do what they say they will. The online service allows me to do everything I want to and I rarely need to contact anyone within the bank. So all is good for me.
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