I visited the store in Formby, Merseyside. I was greeted by a lovely lady, Louisa. Nothing was too much trouble. I had looked through the catalogue at home so I had selected 3 or 4 styles to look at.
Louisa guided me through the ones I had thought of . During the afternoon I was offered a drink and some lovely biscuits. A nice touch.
Louisa pointed out that the chair must be the correct size, we decided the best one for me.
I must have had the undivided attention of Louisa for over an hour and a half. Nothing was too much trouble for her and I was not rushed at all. I was allowed time to consider alternatives.
The quality of the furniture is excellent and the choice is wonderful. Needless to say I did place an order, I look forward to it being delivered.
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