Orderd a hot air gun for collection from stockton. Recived an email stating it would be ready to collect 19/02 my engineer went to collect to be told stockton branch dont have it middlesbrough do so i sent my engineer there. Then to find out middlesbrough branch didnt have the product. Rang the office to be told Sunderland have it so i sent my engineer then recived a phone call stating sunderland didnt have it on the shelf and were expexting it on TNT before 5pm. Its 10.45am my engineer was meant to be on site for 9am i have to now ring my customer who has taken a day off work to re book the appioment. Find my engineer work so he gets paid for the day. I have wasted feul time andc effort. This is simply not good enough......How can i be told it here then there ect for it not to be shocking!!!
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