Extremely poor service and systems, ordered two items on separate occasions last year, hired contractors to do the work... the equipment on both occasions didn't arrive and then HSS tried to charge me a collection fee. I raised a complaint in June 2025 and it was ignored. I had no response, no feedback, no refunds, absolutely zero assistance.
By far the worst service from a UK company. Hopefully they close down and no one else has to suffer their appalling standards of service.
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